why choose us
Why choose us
With a focus on feeding programs to drought stricken areas, environmental preservation, development of people and workplaces that support our business, contributions to livable communities,and a firm foundation in compliance, Kawsar makes various efforts for the benefit of our stakeholders—customers, shareholders, employees and local communities.
What we do
With a focus on feeding programs to drought stricken areas, environmental preservation, development of people and workplaces that support our business, contributions to livable communities,and a firm foundation in compliance, Kawsar makes various efforts for the benefit of our stakeholders—customers, shareholders, employees and local communities.
Quality
All Kawsar products, whether they relate to safety, comfort, design or key functionalities, reflect the highest levels of quality. This quality is ensured through extensive product knowledge, direct importation from manufacturers and the dedication of all workers to create processes that deliver quality to each and every customer.Our commitment to quality has earned us the trust of major Japanese and other Far Eastern manufacturers. This has remained a hallmark of our trading right from inception.
Innovative Technology
As a distributor and retailer specializing in automotive spare parts we have integrated emerging technologies from word processing, spreadsheet, telecommunications, database and product catalogue software. This enhances our communication both internally and with clients making our service delivery process smooth and fast.
Financial Stability
Kawsar is a solid company with stable growth that allows us to invest steadily in market research, technology, a wide range of products and facilities. Our incremental performance over the years has enabled us to qualify for sole distributorship opportunities from high quality brands, the Nairobi Stock Exchange listing through the Ibuka program, annual contract renewals and new suppliers onboarding.
Service
Kawsar’s sales team and distributor’s network gives us locally-based service and provides updated product catalogues to customers in a speedily manner aided by cutting edge software and technology. This ensures our service standards are consistent and the delivery systems swiftly meet customer needs.
Longevity of Customer Lifetime Value
As a distributor and retailer of automotive spare parts specializing in Japanese as well other brands, we ensure our customers return to purchase more products from us regularly. This has allowed us to create a solid clientele base with clients who have been loyal for many years. Also, our high customer retention rate has enabled us to gain exclusive sole distributorship in Kenya for brands such as Sankei Roki, Tokico, Union Japan among others. We value our clients.opportunities from high quality brands, the Nairobi Stock Exchange listing through the Ibuka program, annual contract renewals and new suppliers onboarding.