Our commitment to quality has earned us the trust of major Japanese and other Far Eastern manufacturers. This has remained a hallmark of our trading right from inception.
All Kawsar products, whether they relate to safety, comfort, design or key functionalities, reflect the highest levels of quality.
Longevity of Customer Lifetime Value
Our high customer retention rate has enabled us to gain exclusive sole distributorship in Kenya for brands such as Sankei Roki, Tokico, Union Japan, and others.
We Value our Clients
we ensure our customers return to purchase more products from us regularly.
We have integrated emerging technologies from word processing, spreadsheet, telecommunications, database and product catalogue software.
We are constantly looking at new ways to innovate and improve to become more efficient to better serve our clients.
Our service standards are consistent and the delivery systems swiftly meet customer needs.
High Service Standards
We pride ourselves in our ability to provide customers with quick and accurate quotations using our specialised systems.
To ensure our customers have a range to choose from we stock a variety of brands. We ensure all our stocked brands are of high-quality standards and competitively priced.
We strive to provide easy accessibility for our customers to us hence, we are constantly scouting new strategic locations to open branches to further our reach to new markets.
We aim to contribute to a compassionate society in which every employee reaches out to the community and undertake activities that help to make each of the communities where Kawsar..